Good question
Find a garage — your questions
How CarOkay verifies garages, whether booking costs anything, getting quotes, and how we rank results.
How are garages on CarOkay verified?
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We cross-reference DVSA testing-station records, Companies House registration, and Google review history before listing a garage. Subscribed garages display a 'Verified' badge and can claim their listing to manage hours, prices, and respond to enquiries directly.
Do I need to pay to book a garage through CarOkay?
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No — booking is completely free for drivers. You pay the garage directly at their normal rate, no markup, no CarOkay booking fee. We make our money from the garages who subscribe to the platform.
Can I get a quote before I commit?
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Yes — most CarOkay garages send a written quote in response to your enquiry, including price and earliest available date. You're not obliged to accept; if the price isn't right, you can send the same enquiry to another garage in one click.
What if a garage doesn't reply?
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Most reply within a few working hours. If you don't hear back within 24 hours we'll surface alternative verified garages near you automatically — and the original garage drops down the rankings for slow response, so it's in their interest to reply quickly.
Are independent garages cheaper than main dealers?
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Usually yes — independent garages are typically 30–50% cheaper than main-dealer service centres for the same work, and many independents employ factory-trained technicians. Your manufacturer warranty stays valid as long as the garage uses OE-equivalent parts and follows the service schedule.
How does CarOkay rank the garages it shows?
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We sort by a blend of distance from your postcode, Google review rating, response speed to past enquiries, and verification status. We don't accept pay-to-rank — every garage gets equal weight in the algorithm regardless of subscription tier.
What services can I book through CarOkay?
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MOT tests, interim and full services, brake work, tyres, exhausts, suspension repairs, diagnostics, and electrical work. Each garage's profile lists exactly what they offer plus their headline prices.